Privacy Policy & Terms of Service

Cosmo Builders Privacy Policy & Terms of Service

Effective Date: June 18, 2026

Cosmo Builders (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. By using our website, requesting an estimate, scheduling an appointment, or communicating with us, you agree to the following Privacy Policy and Terms of Service.

1. Information We Collect

We may collect your name, email address, phone number, property address, project information, plans, photos, appointment information, website usage data, cookies, and communication records.

2. How We Use Information

We use your information to provide estimates, schedule appointments, communicate project updates, improve our services, provide educational construction resources, process payments, and comply with legal obligations.

3. AI Assistant, Website Chat & Automation

Cosmo Builders may use AI-powered tools, website chat assistants, CRM software, automated email systems, appointment scheduling software, and SMS platforms to improve customer support and response times.

4. SMS Messaging Terms

By providing your mobile number and opting in, you consent to receive appointment reminders, estimate notifications, project updates, customer support messages, and promotional communications when authorized.

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to unsubscribe.
  • Reply HELP for assistance.

IMPORTANT SMS DATA NOTICE:

Cosmo Builders does not sell, share, rent, or distribute SMS consent records, mobile numbers, or opt-in information to third parties or affiliates for marketing purposes.

5. Email Communications

You may receive appointment confirmations, estimate notifications, project updates, educational resources, and company communications. You may unsubscribe from marketing emails at any time.

6. Cookies & Analytics

We may use cookies, Google Analytics, Meta Pixel, and similar technologies to improve website functionality and user experience.

7. Data Security

We implement commercially reasonable safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.

8. Intellectual Property

All website content, project photos, videos, logos, graphics, text, educational resources, and marketing materials remain the property of Cosmo Builders and may not be reproduced without written consent.

9. Project Photos & Marketing

Cosmo Builders may photograph completed work and use project photos, videos, and descriptions for marketing, portfolio, website, social media, educational, and advertising purposes unless otherwise agreed in writing.

10. Estimates & Construction Services

Website information, project galleries, videos, educational content, and estimates are provided for informational purposes only. Construction services are governed exclusively by separate written agreements and approved project documents.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Limitation of Liability

Cosmo Builders shall not be liable for indirect, incidental, special, or consequential damages arising from use of the website, communications, educational content, or services.

13. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Virginia and applicable United States laws.

14. Changes to This Policy

Cosmo Builders may update this Privacy Policy and Terms of Service at any time. Updates will be posted on this page with a revised effective date.

15. Contact Information

Cosmo Builders

  • Website: https://www.CosmoBuilders.us
  • Email: bid@cosmobuilders.com
  • Phone: 703-520-5585

Serving Northern Virginia including Fairfax, Alexandria, McLean, Great Falls, Springfield, Annandale, Herndon, Sterling, Woodbridge, Manassas, Loudoun County, and Prince William County.

By using our website, requesting information, scheduling an appointment, communicating with our team, or utilizing our services, you acknowledge and agree to this Privacy Policy and Terms of Service.